Dimplex Heat Pump Solutions for Smarter Commercial Heating

Not sure which heat pump fits your facility? We help engineers and facility managers select, size, and commission the right air-source, water-source, or geothermal heat pump system — with clear energy savings data and full lifecycle support.

COP up to 5.2 Verified Efficiency
48 Countries Served
AHRI Certified
Dimplex commercial air source heat pump system installed on building rooftop
5,800+ Heat Pump Systems Delivered
520+ Team Members Worldwide
20 Service Centers
62 R&D Engineers
19+ Years in Operation

Heat Pump Systems for Every Application

From compact commercial units to large-scale industrial heat pumps, find the right system for your facility's heating and cooling needs.

Air source heat pump for commercial buildings

Air Source Heat Pumps

High-efficiency air-to-water and air-to-air heat pumps with COP ratings up to 4.8. Ideal for commercial buildings, offices, and hospitality facilities seeking rapid ROI with minimal installation complexity.

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Water source heat pump system for large facilities

Water Source Heat Pumps

Leveraging groundwater, lake, or river sources to achieve COP values of 4.5 to 5.2 under stable source temperature conditions. Engineered for district heating networks, large campuses, and process heating where source temperatures between 10-25 degrees C enable consistent seasonal performance.

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Ground source geothermal heat pump installation

Ground Source Heat Pumps

Geothermal systems achieving seasonal COP of 4.0 to 5.0 by utilizing stable ground temperatures of 8-14 degrees C year-round. Vertical borehole (100-150m) and horizontal loop configurations for new builds and major retrofits. Higher upfront cost than air-source alternatives, but lower operating costs over a 15-20 year equipment lifecycle.

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Helping You Decarbonize Your Facility

Every Dimplex heat pump system is designed with the F-Gas Regulation phase-down in mind. Our engineering team helps you plan the transition from conventional gas boilers to high-efficiency heat pump platforms with verified payback timelines.

We support low-GWP refrigerants including R-290 (propane) and R-744 (CO2), ensuring your investment aligns with current and future environmental regulations across Europe and North America.

35% Average Energy Savings vs. Gas Boilers
R-290 Low-GWP Refrigerant Ready
Sustainable commercial building with Dimplex heat pump systems

Industries We Serve

Tailored heat pump solutions for the specific temperature, capacity, and compliance demands of your industry.

How Our Systems Perform in Practice

Representative project outcomes from commercial heat pump installations across three application types.

Multi-Building Campus Retrofit

Gas Boiler Replacement for Commercial Real Estate

A 12-building office campus in northern Europe transitioned from centralized gas boilers to distributed air-source heat pumps over two phases (2022-2023). Each building received a 60 kW air-to-water unit with COP averaging 4.1 at winter design conditions of -5 degrees C. Heating energy consumption dropped by 38% in the first full heating season, verified against prior utility billing data. The project included integration with the existing building management system via BACnet protocol.

38% Energy Reduction 4.1 Avg. COP
Pharmaceutical Cold Storage

Redundant Water-Source System for GMP Compliance

A pharmaceutical distribution warehouse required temperature control within a 2 degrees C band for active ingredient storage. Two 120 kW water-source heat pumps operate in lead-lag configuration with automatic failover. Remote monitoring via IoT-connected controllers logs temperature data every 60 seconds for GMP audit trails. System uptime has exceeded 99.5% across 24 months of continuous operation with quarterly maintenance visits.

99.5% Uptime 2 x 120 kW Redundant
District Heating Integration

Data Center Heat Recovery for Municipal Network

A 2 MW water-source heat pump system captures waste heat at 35 degrees C from server cooling loops and boosts it to 75 degrees C for injection into a municipal district heating network. The installation uses R-744 (CO2) in a transcritical cycle, achieving a COP of 4.8 at design conditions. The recovered heat displaces approximately 1,200 MWh of natural gas annually, reducing the data center operator's scope 2 emissions and generating a secondary revenue stream from heat sales.

4.8 COP (R-744) 1,200 MWh Gas Displaced

Frequently Asked Questions

Answers to the most common questions from facility managers and engineers evaluating heat pump systems.

What COP rating should I expect from a commercial heat pump?

Depending on the system type and source temperature, commercial heat pumps typically achieve COP ratings between 3.5 and 5.2. Air-source units range from 3.5 to 4.8, while water-source and ground-source systems can reach 4.5 to 5.2 under optimal conditions. Dimplex provides AHRI-certified COP data for every model.

Can I replace my existing gas boiler with a heat pump?

In most cases, yes. Our engineering team conducts a detailed energy analysis of your existing heating infrastructure and designs a phased transition plan. Many facilities operate hybrid systems during the transition period, with the heat pump handling baseload and the existing boiler providing peak backup.

Which refrigerant do your heat pumps use?

Our product range supports both traditional and low-GWP refrigerants. Newer models are designed for R-290 (propane, GWP=3) and R-744 (CO2, GWP=1), ensuring compliance with the EU F-Gas Regulation phase-down schedule and EPA SNAP requirements.

How long does a typical commercial installation take?

Installation timelines vary by system complexity. A standard air-source heat pump retrofit for a mid-size commercial building typically takes 4 to 8 weeks from design approval to commissioning. Ground-source systems require additional time for borehole drilling or loop installation.

Do you offer remote monitoring and maintenance?

Yes. All Dimplex heat pump systems can be equipped with IoT-connected controllers that provide real-time performance data, fault alerts, and predictive maintenance scheduling. Our 20 service centers offer 24/7 remote support and on-site service contracts.

What is the typical payback period for a commercial heat pump?

Based on current energy prices and typical load profiles, most commercial heat pump installations achieve payback within 3 to 6 years. Our energy modeling service provides a project-specific payback calculation before you commit to a purchase.

Ready to Explore Heat Pump Options for Your Facility?

Our application engineers will review your requirements and provide a no-obligation system recommendation with estimated energy savings and payback timeline.

  • Free energy analysis and system sizing
  • Custom payback calculation
  • Response within 24 hours